Cancellation Policy

This cancellation policy forms part of the General Terms and Conditions of service. 

Standard Cancellation Policy

We understand that sometimes you need to cancel your tour.

Please notify us as soon as possible by email and receive our confirmation.

The wine tour booking fee requested to start the booking process is not refundable.

If you have prepaid your winery tasting fees to the chateaux or other service providers referred by us, the refund will be subject to their cancellation policy.  Please consult them directly to request a refund.